Pch-intelius-login acts as the portal for people who signed up for background check services through Publishers Clearing House. You use this portal to see your reports and manage your account. The system requires the email address you used when you first signed up. It also requires the secret password you created during that time. Once you enter these details, you can see your personal dashboard. This dashboard shows your search history and billing details. You can update your payment methods or change your contact details here. Many people use this service to look up public records or find old friends. The connection between Publishers Clearing House and Intelius makes it easy for sweepstakes fans to use professional search tools.

How to use the pch-intelius-login page
Start by opening your web browser on a computer or phone. Type the web address for the PCH or Intelius sign-in page. Look for the boxes labeled email and password. Type your registered email address in the first box. Type your password in the second box. Check your spelling to make sure there are no typos. Small mistakes prevent you from getting into your account. Click the button that says log in or sign in. If the details match their records, your dashboard opens right away. You will see a list of your recent searches and any active reports. This screen gives you full control over your membership and the data you have bought.
If you want the site to remember you, look for a small box. This box says keep me signed in. Click it if you are on your own private computer. Do not click it if you are at a library or using a public computer. This keeps your private data safe from other people. The site uses cookies to keep you logged in for several days. This saves you time since you do not have to type your password every day. If you ever feel your account is not safe, change your password immediately. Use a mix of letters and numbers to make a strong password that others cannot guess. Keeping your login details private is the best way to protect your identity and your money.
Managing your background check account
Your dashboard holds all the tools you need for your searches. You can start a new search by typing a name or phone number. The system looks through millions of public records to find a match. These records include address history and criminal records. You can see phone numbers and social media profiles too. Every report you buy stays in your account. You can look at them again anytime without paying twice. This is helpful if you need to check details later. The dashboard also shows when your next bill is due. It lists the amount you will pay and the date of the charge. Keeping track of this helps you avoid surprises on your bank statement.
Updating your payment method is simple within the portal. Go to the section for billing or membership. You can add a new credit card or debit card here. Make sure the billing address matches what your bank has on file. If your card expires, the service might stop working. Update your card details a few weeks before the old one expires. This ensures you never lose access to your reports. The portal also lets you change your email address. If you get a new email, update it in your settings. This way, you still get receipts and alerts about your account. All these tools are there to make the service easy for you to use every day.

Explaining the PCH*INTELIUS billing charge
Check your credit card statement for a charge labeled PCH*INTELIUS.COM. This charge means you have a subscription for background check services. You likely signed up for this while entering a PCH sweepstakes or buying a product from their catalog. The charge often includes a phone number like 877-893-6132. It might also show the letters WAUS. This stands for Washington, United States, where the billing center is located. Most people see a monthly fee of about $29.95. This is a recurring charge. It happens every month until you tell them to stop. Knowing what this charge is helps you manage your monthly budget better.
Sometimes people forget they signed up for this service. It often comes as a trial offer or a special deal for PCH members. If you see this on your bill and do not want the service, you can stop it. You do not need to call your bank first. Calling the company directly is faster and easier. They can look up your account using your email or the last four digits of your card. They can tell you exactly when the subscription started. This helps you decide if you want to keep the service or end it. Many users find the reports very helpful for checking out new neighbors or people they meet online. The fee pays for the cost of gathering all that data from different states and counties.
| Billing Descriptor | Phone Number | Service Type |
|---|---|---|
| PCH*INTELIUS.COM | 877-893-6132 | Background Search |
| PCH*INTELIUS RT | 888-445-2727 | Membership Fee |
| INTELIUS*PCH | 877-893-6132 | Monthly Subscription |
Steps to reset a lost password
Forgotten passwords happen to everyone. If you cannot get into your account, look for a link that says forgot password. Click this link to start the recovery. The system asks for the email address you used to sign up. Type your email and click submit. The company sends a special link to your inbox. Open your email and look for a message from PCH or Intelius. Click the link inside that email. This link takes you to a page where you can pick a new password. Choose something you can remember but that is hard for others to guess. Type it twice to make sure it is correct.
Wait a few minutes if the email does not show up right away. Check your spam or junk folder too. Sometimes filters put important emails in the wrong place. The reset link only works for a short time. Use it as soon as you get it. If it expires, you must start the process over. Once you save your new password, go back to the sign-in page. Use your email and the new password to enter your dashboard. It is a good idea to write your password down and keep it in a safe place. Never share your password with anyone who calls or emails you asking for it. Real companies never ask for your password in an email.
How to cancel your subscription
Stopping your membership is a clear process. Log into your account using the email and password you have. Find the menu for my account or membership. Look for a button or link that says cancel subscription. The system might ask you why you want to leave. Pick an answer and click continue. Follow every screen until you see a message that says your cancellation is complete. The site should send you an email to confirm this change. Save this email for your records. It proves that you asked them to stop billing you. You can usually keep using the service until the end of your current billing month.
You can also cancel by making a phone call. Dial 888-445-2727 to talk to a person. Tell them you want to cancel your Intelius membership through PCH. Give them your name and email address. They might ask for the last four digits of your credit card to find your file. Ask for a confirmation number before you hang up. This number is your proof that the call happened and the account is closed. Call during normal business hours to reach a representative quickly. Most people find that calling is the most certain way to make sure the charges stop. Once canceled, you will not see the PCH*INTELIUS charge on your next bank statement.
Using search tools for public records
The background check tools give you a lot of data. You can find out if someone has a criminal record. This includes arrests and court cases. You can see where someone lived in the past. This address history is great for finding people who moved away. The search also shows relatives and neighbors. This helps you build a full picture of someone’s life. Many people use these tools to check out a new person they are dating. It adds a layer of safety to your life. The data comes from official government files and public databases. It is organized so you can read it easily without being a lawyer.
Enter a person’s full name and their city or state for the best results. If the name is common, use their middle initial too. The system filters through millions of names to find the right person. You can even search using just a phone number. This is called a reverse phone lookup. It tells you who owns the number and where they live. This is perfect for identifying unknown callers or telemarketers. The reports are fast and show up on your screen in seconds. You can print the reports or save them as files on your computer. This gives you a permanent record of what you found during your search.
Account security and privacy
Protecting your personal data is very important. The sign-in page uses encryption to keep your details safe. This means hackers cannot see your email or password when you type them. You should also take steps to stay safe. Never use the same password for PCH that you use for your bank. If one account gets hacked, the other stays safe. Log out of your account when you finish your work. This is very important if other people use your computer. Clearing your browser history also helps keep your searches private. You do not want others seeing who you looked up or what reports you bought.
The company has a privacy policy you can read. It explains how they use your data. They collect details like your name and how you use the site. They use this to make the service better and to show you relevant offers. You can ask them to delete your data if you decide to stop using the service. There are laws that give you the right to see what data companies have about you. If you see something wrong in your own background report, you can ask for a fix. Providing correct data is part of their job. Keeping your account secure helps ensure that only you can see the reports you pay for.
Common issues with the sign-in portal
Users sometimes face trouble when trying to get into their accounts. The most common problem is a wrong password. Double-check your caps lock key. Passwords care about big and small letters. Another issue is using the wrong email address. Many people have more than one email. Try the one you use for PCH sweepstakes first. If the page does not load, your internet might be slow. Refresh the page or try a different browser. Sometimes clearing your cache helps. The cache stores old versions of pages that might be broken. Deleting it forces the browser to load the new, working page.
If the site says your account is locked, wait thirty minutes. This happens if you try the wrong password too many times. It is a safety feature to stop hackers. After thirty minutes, try again or use the password reset tool. If you still have trouble, the site might be down for repairs. This does not happen often, but it can occur. Check back in an hour or two. You can also try using a different device. If it works on your phone but not your computer, the problem is your computer settings. Technical support can help if none of these steps work for you. They can see if there is a problem with your specific account.
Customer support for account help
Getting help is easy if you know who to call. For billing questions, use the number on your credit card statement. For help with the website, look for the help or contact us page. Most support teams are available Monday through Friday. They can help you find your account or fix a login error. They can also explain the details in your background reports. If you feel you were charged by mistake, tell them. They can check your billing history and fix errors. Having your account number or email ready makes the call go much faster. The staff is trained to handle these questions every day.
You can also find answers in the online help center. This section has many questions and answers about common problems. It shows you how to use the search tools and how to read the reports. This is often faster than waiting on the phone. You can read it at your own pace. If you prefer writing, many sites have a contact form. Fill it out with your name and your problem. A support person will email you back with a solution. This is a good way to keep a record of your conversation. Most people get a reply within one or two business days. Good support makes using the service a much better experience.
Benefits of the PCH and Intelius partnership
The link between these two companies brings big value to users. PCH is famous for giving away money and selling great products. Intelius is a leader in finding data about people. Together, they offer a service that is both fun and useful. You can enter to win a million dollars and then check out a new neighbor in the same hour. The partnership often leads to lower prices for PCH fans. You might get a free trial or a discount on your first month. This makes professional background checks affordable for regular people. It puts powerful data in your hands for a low cost.
The integration means you have fewer accounts to track. Your PCH login details often work for both services. This simplifies your digital life. You only need to remember one set of sign-in info. The billing is also combined, which means fewer lines on your bank statement. You can trust the service because both brands have been around for a long time. They have millions of customers who use them every year. This long history shows they are reliable and keep their promises. When you use the portal, you are using a system built by experts with years of experience in data and customer service.
Reading your background report
Once you sign in and run a search, you get a report. These reports can be many pages long. They start with basic info like name and age. Then they list past addresses. You might see a list of phone numbers linked to that person. The next section often covers criminal history. This shows dates, locations, and what happened in court. It also lists traffic tickets in some cases. You can also see a list of possible relatives. This is very helpful if you are looking for a whole family. The reports are laid out with clear headings so you can find what you need fast.
Some reports include social media links. You can see profiles on sites like Facebook or LinkedIn. This gives you a look at what people share online. You might also see details about a person’s jobs or schools. The data is meant to give you a complete view. Keep in mind that public records can sometimes have errors. If someone has the same name as a criminal, their records might get mixed up. Always look at the age and middle name to be sure you have the right person. Using the report as a starting point is the smartest way to use this data. It helps you ask better questions and stay informed.
Billing cycles and payment dates
Most background check plans work on a monthly cycle. This means you pay once every thirty days. Your first payment happens the day you sign up. The next charge happens one month later on the same date. If you sign up on the 10th, you will be billed on the 10th of every month. Some people choose a three-month plan to save money. In this case, you pay a larger amount every ninety days. The cost per month is lower with these longer plans. You can see your next bill date in your account settings. Checking this often helps you manage your money.
If a payment fails, the system tries again a few days later. This can happen if your card is over its limit or if the bank blocks the charge. You will get an email if the payment does not go through. You must fix the problem to keep using the service. You can add a backup card to avoid this. If you do not pay, your account will be paused. You will not lose your old reports, but you cannot run new searches. As soon as you pay the balance, your account starts working again. The billing system is automated to make sure your service stays active without you doing anything.
Mobile access for searches on the go
You do not need to be at a desk to use your account. The portal works great on smartphones and tablets. Open your mobile browser and go to the sign-in page. The site adjusts to fit your small screen. You can type in names and read reports while you are out. This is very useful if you are meeting someone and want to check them out fast. The mobile site has all the same features as the computer version. You can manage your billing and change your password from your phone too. It is secure and fast on most mobile networks.
Some people prefer to use an app if one is available. Check your phone’s app store for PCH or Intelius apps. Apps can be faster than a website and send you alerts. For example, you might get a notification when a new report is ready. You can also save reports directly to your phone. This lets you read them even if you do not have an internet connection later. Whether you use the site or an app, your login stays the same. The data syncs across all your devices. If you search for someone on your phone, the report will be there when you log in on your computer later.
Understanding public records and data sources
The data in your reports comes from many places. Most of it comes from government agencies. This includes county courthouses and state police departments. It also includes property records from the tax office. Other data comes from public sources like phone books and social media. The company uses technology to gather all this data into one place. This saves you the trouble of visiting dozens of offices yourself. It takes a lot of work to keep this data up to date. Records change every day as people move, marry, or get into trouble with the law.
Public records are legal documents that anyone can see. However, finding them on your own is very hard. You might have to mail letters or pay fees to every city the person lived in. The service does all this work for you in seconds. They pay for access to these databases so you do not have to. This is why there is a monthly fee. You are paying for the service of searching and organizing the data. The data is updated as often as the government offices update their files. Some records show up faster than others. For example, a new address might show up before a new court case is finished.
Identity protection and monitoring services
Some plans include tools to protect your own identity. These tools watch for your name or social security number on the dark web. If someone tries to use your data, you get an alert. This helps you stop identity theft before it ruins your credit. You can also see who is searching for you. This is a unique feature that many people like. It shows you if an old friend or a potential employer is looking at your public records. Knowing what people see about you helps you manage your online reputation. You can see if there are any errors in your own file that need fixing.
Monitoring services run in the background all the time. You do not need to do anything after you set them up. If an alert pops up, the company gives you steps to stay safe. This might include calling your bank or freezing your credit. They provide expert help to guide you through these tough steps. This added layer of safety is a big reason people keep their subscriptions. It gives you peace of mind knowing that someone is watching out for your data. In a world where data leaks happen often, having a monitoring service is a smart move for everyone.
Company Information and Contact Details
Official Website: www.pch.com / www.intelius.com
Phone Number: 888-445-2727 (Intelius Support) / 800-645-9932 (PCH Support)
Business Hours: Monday – Friday, 7 AM – 4 PM Pacific Time
Mailing Address: Publishers Clearing House, 101 Winners Circle, Jericho, NY 11753
Frequently Asked Questions
Find answers to the most common questions about the pch-intelius-login and how to manage your background check reports. These answers help you use the service better and resolve issues without waiting for a phone call. We cover billing, password recovery, and the best ways to get the most data from your searches. Each answer provides clear steps you can take right now to manage your account and stay informed about your membership status.
What is the PCH*INTELIUS charge on my statement?
The charge on your statement labeled PCH*INTELIUS is a monthly fee for a background check subscription. You likely started this service when you were on the Publishers Clearing House website. It allows you to run searches on people to find their addresses, phone numbers, and criminal records. The fee is recurring, meaning it happens every month until you cancel the service. This charge usually shows up because of a partnership between PCH and Intelius. They work together to offer these tools to PCH members. If you did not mean to sign up, you can contact support to ask for a refund or to stop future charges. Most people see the amount is around $29.95, but it can vary based on the specific deal you took. You can manage this charge by logging into the portal with your email. Once inside, you can see your billing history and when the next charge will happen. Keeping an eye on your bank statements helps you spot this charge early.
How do I stop the monthly charges?
Stopping the monthly charges requires you to cancel your subscription. You can do this online by using the pch-intelius-login page. Once you are logged in, go to the my account section and look for membership settings. There will be an option to cancel or end your subscription. Click that button and follow the steps on the screen until you get a confirmation. It is very important to finish the whole process. Sometimes people click one button but forget to click the final confirm. You should receive an email once the cancellation is done. If you cannot get online, call the customer service team at 888-445-2727. Tell them you want to stop the PCH Intelius service. They will ask for your name and email to find your account. Ask them for a confirmation number so you have proof of the call. Once you cancel, you should not see any more charges on your credit card. You can still use the service until the end of your current paid month. After that, your access to new searches will stop.
Can I use my PCH login for Intelius?
Yes, in many cases your PCH login details work for the Intelius service if you signed up through the PCH portal. This is part of the partnership between the two companies. It makes it easier for you because you do not have to create a brand-new account. When you go to the pch-intelius-login page, try using the same email and password you use to enter sweepstakes at PCH.com. If that does not work, you may need to use the password reset tool. This tool will send a link to your email so you can set a password specifically for the background check service. Using one set of login details helps you stay organized. It also keeps your data connected so you can see your PCH orders and your background reports in related areas. If you change your password on PCH, it might not change on Intelius, so keep track of both. If you are ever confused about which email to use, check your past receipts. The email that received the welcome message for the search service is the one you should use for the login box.
What if I forgot my password for the portal?
If you forget your password, do not worry. There is a simple way to get back into your account. Go to the sign-in page and look for the link that says forgot password. Click it and type in the email address you used when you signed up. The system will send you an email with a special link. Click that link to go to a page where you can create a new password. You must do this quickly because the link usually expires after an hour or two for your safety. Pick a new password that has at least eight characters and uses both letters and numbers. This makes your account harder to hack. Once you save the new password, you can go back to the pch-intelius-login page and sign in. If you do not see the email, check your spam or junk folder. Sometimes these emails get blocked by mistake. If you still cannot get in, call customer support. they can verify who you are and help you get back into your dashboard. They might ask you some security questions to make sure it is really you before they help you with the password.
Are the background reports accurate?
The background reports are based on public records, which are usually very accurate. These records come from government sources like courts and police departments. However, mistakes can happen. Sometimes a government office types a name wrong or forgets to update a file. Also, if two people have the same name and live in the same town, their records might get mixed together. This is why you should always look at other details like age, middle names, and past addresses to be sure you have the right person. The service updates its data often to keep things current. If you find something wrong in your own report, you can contact the company to ask for a fix. They will look into the source of the data and try to correct it. Most users find the reports very helpful for getting a general idea of someone’s history. They are a great tool for staying safe and informed. Just remember to use the info as a guide and not as the only fact. Checking multiple sources is always a good idea if the information is very important to you.
How do I contact customer service for billing?
To talk to someone about billing, call 888-445-2727. This is the main line for Intelius support. They can help with any charges that say PCH*INTELIUS on your statement. When you call, have your email address and the last four digits of your credit card ready. This helps the agent find your account fast. You can also use the contact form on the website. This is good if you want to write down your questions. They usually reply to emails within 24 to 48 hours. If you need help with a PCH sweepstakes or a product you bought from a catalog, call 800-645-9932 instead. That is the main PCH support line. Using the right number ensures you talk to the right experts. Billing agents can explain why you were charged and help you cancel if you want to. They can also tell you about different plans that might cost less. Calling during the morning is usually the best time to avoid long wait times. The support staff is there to make sure you are happy with the service and that your billing is correct.
